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Information about checkout, payment authorization, pricing, refunds, and protecting your transaction information when shopping at morsagvan.com.
01. Available payment methods
The payment methods available for your order are displayed directly at checkout. Availability may depend on your location, device, currency, and payment provider.
A payment logo elsewhere on the site does not guarantee that the method is available for every transaction.
02. Prices and final totals
Review the product variant, quantity, displayed currency, shipping charges, taxes collected at checkout, and final total before authorizing payment.
Your bank or payment provider may apply currency-conversion or international-transaction fees under its own terms. Import charges not collected at checkout may apply where permitted by law.
03. Payment authorization
Submitting payment authorizes the selected payment method for the amount shown at checkout. You must be entitled to use that payment method and provide accurate billing information.
A payment authorization or automated order acknowledgement does not, by itself, confirm dispatch or that every fulfillment review has been completed.
04. Order and payment review
We may review an order for payment errors, duplicate transactions, inventory issues, address problems, or suspected misuse. We may contact you using the details supplied with the order.
If an order cannot be fulfilled, we will notify you and arrange the appropriate release of an authorization or refund of captured payment.
05. Checkout security
Payment credentials are handled through the checkout and payment systems available on morsagvan.com. We do not ask you to email complete card details.
No online system can be guaranteed completely secure. Use an updated device and browser, check the website address, and avoid submitting payment information through unfamiliar links.
06. Verification and declined payments
A payment provider or card issuer may request additional authentication before authorizing payment. Complete verification only through the legitimate checkout or provider interface.
If a payment is declined, check the entered information or contact your payment provider. We cannot override an issuer's authorization decision. Check for an order confirmation before retrying to avoid duplicate orders.
07. Refunds and cancellations
Approved refunds normally return to the original payment method. For approved returned merchandise, we initiate the refund within 5–10 business days after receipt and inspection; provider posting time may be additional.
If an unshipped order is successfully canceled before fulfillment, no cancellation fee applies and no merchandise return is required. Applicable legal refund deadlines take precedence.
08. Protect your payment information
Never send a complete payment-card number, CVV/security code, banking password, or one-time authentication code to customer service.
If you notice an unfamiliar charge or a payment issue related to an order, contact service@morsagvan.com and your payment provider promptly. Provide the order reference and a description without exposing sensitive credentials.