Your information.
A clearer picture.
This Privacy Policy explains how Huizhou Jinyu E-Commerce Co., Ltd., operating morsagvan™, handles personal information when you visit morsagvan.com, place an order, or contact us.
Effective date: October 17, 2026.
01. Information you provide
We collect information you submit when shopping or contacting us, such as your name, email address, telephone number, billing and delivery addresses, selected products, order details, and customer-service communications.
Return requests may include relevant photographs, video, and product details. Please avoid including unrelated personal information in supporting materials.
02. Technical and transaction information
The store and supporting services may collect IP addresses, device and browser details, cookie identifiers, pages viewed, referral information, and interactions with storefront features.
Payment providers handle payment credentials through their systems. We may receive transaction references, payment status, and limited payment information needed to administer an order.
03. Why information is used
We use relevant information to process payments and orders, arrange fulfillment, communicate with customers, administer returns and refunds, investigate problems, maintain security, prevent fraud, and improve store functionality.
Information may also be used for recordkeeping, legal obligations, dispute resolution, and permitted marketing. Where a legal basis is required, processing depends on the circumstances, such as contract performance, legal obligations, legitimate interests, or consent.
04. Cookies and advertising choices
Cookies and similar technologies may support essential shopping functions, preferences, analytics, performance, and advertising or measurement where enabled.
Use the privacy or cookie controls presented on the storefront, where available, and browser settings to manage choices. We obtain consent and recognize applicable opt-out signals where required. Blocking essential technologies may affect checkout or other functionality.
05. Operational service providers
Relevant information may be disclosed to providers supporting ecommerce hosting, checkout, payment processing, shipping, fulfillment, customer support, analytics, and fraud prevention.
Disclosure depends on the provider's role and the information needed for that service. Providers may also process information under their own notices where they act independently.
06. Other permitted disclosures
We may disclose information where necessary to comply with law, respond to lawful requests, protect rights and safety, investigate suspected misuse, or establish or defend legal claims.
Information may be involved in a lawful business restructuring or transfer, subject to applicable protections and notice requirements.
07. Retention and security
We retain information for the period reasonably necessary for the relevant purpose, including order administration, customer support, accounting, fraud prevention, legal requirements, and dispute resolution.
We use reasonable safeguards appropriate to the information and activity. No storage or transmission system is completely secure, and we cannot guarantee absolute security.
08. Privacy rights and requests
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, restrict or object to processing, withdraw consent, or opt out of certain advertising, sale, or sharing activities where applicable.
Email service@morsagvan.com to submit a request. We may verify identity and authority proportionately. Applicable exceptions may limit a request. Where available, you may appeal a decision by replying to us or complain to the relevant regulator. We do not unlawfully discriminate for exercising privacy rights.
09. Marketing communications
You can unsubscribe from promotional email through the mechanism included in the message or contact us for assistance. Marketing is sent only as permitted by applicable requirements.
Necessary messages about payments, orders, delivery, returns, account activity, or support may continue after a marketing opt-out.
10. Children and adult hobby products
Our store focuses on adult miniature-scene hobbies and is not directed to children. We do not knowingly collect children's personal information in violation of applicable law.
If you believe a child has provided information improperly, contact us so we can investigate and take appropriate action.
11. International processing
Our business is based in China, and ecommerce, payment, fulfillment, and technology providers may operate in other countries. Personal information may therefore be processed outside your place of residence.
Where required, international transfers are subject to applicable safeguards and legal requirements. Contact us with questions about processing relevant to your order or location.
12. Updates and privacy contact
We may update this policy when our practices, services, or applicable requirements change. The effective date identifies the published version; additional notice or consent will be provided where required.
For privacy questions or requests, contact service@morsagvan.com. Full operator details appear below.